As a global leader in workplace staffing solutions, Kelly Services’ IT team serves a large global workforce distributed across 22 countries. SVP and CIO Darryl Staskowski led a highly impactful digital transformation journey, prioritizing network complexity reduction, Office 365 deployment, WAN congestion relief, and user-experience improvement.
Kelly Services managed its cloud transformation in five phases: Office 365 migration, local internet breakouts for web traffic, local internet breakouts for all traffic, cloud migration for internal apps, and system and process optimization. Kelly’s transformation journey reduced its MPLS expenses, saving millions of dollars in CapEx and leading to improved branch-office user experiences.
Reduce network complexity, costs (MPLS, branch NGFWs)
Deploy Office 365
Eliminate WAN congestion
Improve branch-office user experience
Culture — Evangelize, Engage, Plan:
Five phases:
Reduced CAPEX: $4M annual on appliance sprawl
Reduced OPEX: $2.7M annual on management costs
Widespread adoption across 900+ offices, 22 countries
Local internet breakouts mean “the new perimeter is identity.”
Better user experience, particularly at branch offices
Elasticity: Cloud firewall scales by user, not bandwidth
Bandwidth control prioritizes Office 365 over YouTube