In 2015, GE CIO Jim Fowler was given a challenge: Lead digital transformation at GE and reduce IT costs by a billion dollars. It was a daunting task, but Jim took it on and succeeded. To begin, he prioritized four key objectives: improve employee productivity, enable growth, reduce infrastructure complexity and costs, and improve the security posture for GE’s mobile users.
Fowler started GE’s transformation journey by getting agile: moving apps to the cloud and building a “reuse-not-reinvent” culture. The move to the cloud necessitated a consolidation of data centers and a transformation of the workforce. GE saw a multitude of benefits from its transformation journey including improved performance, massive cost reductions, improved security, and the creation of a better, more-agile environment for growth.
Improve employee productivity
Reduce infrastructure complexity and costs
Improve security posture for mobile users
Consolidate data centers
Define decision-making guardrails
Create risk-tolerance metrics, models
Move from hub-and-spoke to local internet breakouts
Improved security: 340K users protected across 9 business units across 165 countries
Agility: Up to $4 return on each $1 spent on shared code, resources
Up to 75% infrastructure cost savings by country
$30M annual MPLS cost savings
Up to 70% improvement in transaction times
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